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Materials

Materials

On this page you find the cases discussed at the Conference on Improving Access to Public Services, November 6-8, 2007, The Hague, The Netherlands. All cases are examples of innovations that have improved access (to public services, the economy, and justice). The cases describe: the people disadvantaged in the case, how the innovation improved access, obstacles encountered, and the results of the innovation.




Access to the Economy: Facilitating Small Business Development - Innovation 1

Access to Savings-Based Financial Services — Dirección de Fomento de Organizaciones Financieras (PATMIR, SAGARPA), Mexico
Francisco Padilla, Mexico





Access to the Economy: Facilitating Small Business Development - Innovation 2

One Stop Shop for Hotel Restaurant Café Licenses (HoReCa1), Amsterdam, The Netherlands
Erik Gerritsen, The Netherlands





Access to Justice: Bridging the Gap between Principle and Practice - Innovation 1

Overt Drug Market Strategy, High Point, North Carolina, U.S.A.
James Fealy, USA





Access to Justice: Bridging the Gap between Principle and Practice - Innovation 2

Broadening Access to Organizations of the Poor: Strengthening NPOs through Constitutional Justice (The Case of the ARB), Bogota, Colombia
Adriana Ruiz-Restrepo, Colombia





Access to Justice: Bridging the Gap between Principle and Practice - Innovation 3

Nyayagrah Program for Mass Community-Based Legal Aid, State of Gujarat, India
Harsh Mander, India





Dealing with the Disadvantaged: Creating New Opportunities for Participation - Innovation 1

Network Program for Adolescents Dealing with Multiple Problems, Leiden, The Netherlands
Clara Pels, The Netherlands





Dealing with the Disadvantaged: Creating New Opportunities for Participation - Innovation 2

Breaking the Transmission of Poverty and Inequality: The Case of Oportunidades, Mexico
Rogelio Gómez Hermosillo, Mexico





Dealing with the Disadvantaged: Creating New Opportunities for Participation - Innovation 3

America Works, U.S.A.
Peter Cove and Lee Bowes, USA





Access through Technology: Putting the Citizen Front and Center - Innovation 1

Miami-Dade County’s Government Information Center, Florida, U.S.A.
Judi Zito, USA





Access through Technology: Putting the Citizen Front and Center - Innovation 2

Fighting Non-Takeup through E-Government, The Netherlands
Marjolein ten Kroode, The Netherlands





Access through Technology: Putting the Citizen Front and Center - Innovation 3

Citizen Assistance Service Charters, State of Bahia, Brazil
Elba Andrade, Brazil





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Improving access is creating a better match between the societal commitment and institutional capacity to deliver rights and services and people’s capacity to enjoy those rights and services. We are dedicated to exploring the mechanisms that impede access and to promoting innovations that improve access.

Contact:
info@improvingaccess.org